Utjecaj dobrog upravljanja na povećanje zadovoljstva građana uslugama javnog sektora / Good Governance Impact on Increasement of Citizen Satisfaction with Public Sector Services. (2021). Pregled: časopis Za društvena Pitanja Periodical for Social Issues, 62(1), 41-57. https://doi.org/10.48052/19865244.2021.1.41